Yvette Saunders
INSTRUCTIONAL DESIGNER
Phone:
703-597-4058
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Email:
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Address:
1650 Elizabeth Lane
Clearwater, FL 33755
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I love being an instructional designer. I especially enjoy working with stakeholders helping them change and enhance employee performance and behavior within their teams. Whether it be through introducing new concepts or creating tools to help employees better understand processes, my goal is to increase performance.
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Training is an event
Learning is a process
Technology supports both
Performance Improvement is the goal
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EXPERTISE
Create performance-based multi-week blended curriculums that include:
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Role Plays
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Teach backs
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Skills practice and testing
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Knowledge checks and final assessments
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Work with stakeholders and PMO to determine timelines and report status weekly
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Project Manage curriculum updates ensuring that Facilitators / Trainers have the most up-to-date materials at time of delivery
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Analyze requests to determine if training is the best solution and, if so, suggest the best modality for delivery
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Deploy techniques that help stakeholders get to the root of the issue they are trying to solve, such as The 5 Whys and Mind Mapping
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Design engaging curriculums using the principles of adult learning
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Use various design methodologies including ADDIE, SAM, & Merrills Principles of Instruction
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Conduct T3s to equip facilitators with the skills necessary to deliver content
CURRICULUM
DEVELOPMENT
pROJECT MANAGEMENT
DESIGN
Consulting
TECHNICAL SKILLS
Adobe
Premiere Pro, Audition, PhotoShop, Illustrator, InDesign, Captivate, FrameMaker
Project Management Tools
Wrike, Zoho, Trello
Articulate
Storyline 360, Rise, QuizMaker, Replay
Productivity
Microsoft Office
Google Suite
TechSmith
SnagIt, Camtasia
Virtual Communications
Slack, Teams, Zoom, BlueJeans, Adobe Connect
PORTFOLIO
PROJECT PLANNING AND MANAGEMENT​
Created with:
Camtasia
Adobe Audition
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DIGITAL FACILITATOR GUIDE
Digital FG houses a multi-course curriculum with links to ILT decks and LMS eLearning courses or programs. FG contains a full list of instructions including links to skills tests and other trainer resources. ​
Click to preview
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Created with:
Google Sites
Google Docs - ILT Decks
Articulate Rise 360 - eLearning
Instructure Bridge - LMS
SAMPLE ILT COURSE
Creating an Exceptional Member Experience course designed to help agents create a better customer service experience on the phone or over chat.
Click the image to view.
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Created with:
Google Docs
YouTubeVideos
Stock photos
SAMPLE STORYLINE COURSE
Informational course to inform associates about automation in advance of upcoming deployments. Meant to be viewed as a video with no interaction or assessments.
Click the image to view.
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Created with:
Articulate Storyline 360
Adobe Premiere CC
Adobe Audition
Camtasia
SAMPLE RISE COURSE
Excerpt from a course to teach associates how to use their mobile devices. Created for viewing on those devices.
Click the image to view.
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Created with:
Articulate Rise
Stock Photography Dreamstime
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PROMOTIONAL VIDEO
Team introduction video.
Click play to view.​
Created with:
Adobe Premiere
Dreamstime Stock Video and photos
Self-shot video and photos
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INTERACTIVE JOB AID
Process-based interactive job aid that walks learners through a process.
Click the image to view.
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Created with:
Adobe Illustrator
Adobe InDesign
Dreamstime Stock Video and photos